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Customer Value Management

Customer Value Management

Customer Value Management helps businesses maximize customer lifetime value by delivering personalized experiences, offers, and engagement strategies.

Maximize Every Customer’s Value

Unlock deeper insights to drive personalized offers, boost retention, and increase customer lifetime value.

Built to Elevate Enterprises
Customer 360° View & Journey Mapping
Real-Time Data Integration & Customer Scoring
Demographic & Behavioral Segmentation
Churn Prediction & Retention Scoring
Omnichannel Campaign Orchestration

Unified Customer Engine

Behavioral Analytics
Customer 360 degree view
Customer journey
Segmentation
Real-Time Analytics & Reporting
Real-Time Data Integration
Real-Time Customer Scores
CLV Analysis
Customer Intelligence & Segmentation
Demographic Segmentation
RFM Scoring
NBA Segments
NBO Segments
Customer Segmentation
Buyer Persona
Predictive Analytics & Retention
Churn Prediction
Retention Probability Score
Campaign Optimization & Personalization
Omnichannel Campaign Orchestration
A/B & Multivariate Testing
Send-Time Optimization
Content Management System
Personalized Campaign recommendations
Drip Campaign
Data Management & Integration
Integrates Unified Customer Data Hub
CDP Integration
API Connectors
Third-Party API Connector
Privacy & Compliance Layer
AI-Powered Intelligence
AI Insights & Business Recommendations
AI Chat for Prescribed Analysis
AI Chat for Diagnostic Analysis
AI Chat for Predictive Analysis
AI Chat for Descriptive Analysis

Trusted by those who matter most: our customers

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What we bring to the table

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Happier Customers

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Cost Reduction

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More qualified leads

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Sales boost

Why customers love Worktual

Our campaigns improved significantly once we started focusing on high-value customer segments. It’s not about sending more messages, but sending the right ones at the right time.

Worktual

Raghav DeshmukhHead of Retention Marketing

Understanding where each customer is in their journey helps us act proactively. We’ve been able to prevent drop-offs that previously went unnoticed.

Worktual

Tanishq MalhotraCustomer Experience Lead

Knowing how different segments interact with our features has been a game-changer. We now prioritise what truly delivers value to customers.

Worktual

Rowlin LalProduct Manager