Lola is your advanced conversational AI agent

Lola : Your conversational AI assistant who understands, empathises, and resolves Lola is the AI agent for customer service built for performance at scale. She handles high volumes, reduces response times, and delivers consistent, on-brand support across every channel.From first contact to resolution, Lola automates the routine and frees your team to focus on higher-value work.

What you get with the Worktual LOLA system

A conversational AI agent that handles real customer conversations

Instant lead capture and appointment booking

24/7 support across chat and voice

AI that adapts to your tone, goals, and growth

Lola isn’t just another chatbot. She’s a conversational AI agent built to drive results.

From lead generation and appointment booking to instant customer support, Lola handles the high-volume, high-value work that slows teams down. She works across voice and chat, understands context, and improves with every interaction.

The result? Faster resolutions, lower costs, and a service experience your customers will love.

Conversational AI that speaks your customer’s language

Lola is the conversational AI agent for customer service that adapts to your audience — instantly.Whether it's chat or voice, English or Spanish, she handles conversations naturally, responds in the right tone, and keeps things moving. From booking to support, she gives every customer a fast, frictionless experience — wherever they are, however they speak.

Lola: Built to sell and support

Lola is the AI agent for e‑commerce and AI agent for small business teams that need to do more with less. She chats like a human, handles transactions easily, and turns browsers into buyers automatically.

From booking appointments to processing payments and tracking deliveries, Lola keeps customers moving and your business growing.

Each AI agent is tailored to your specific goals, whether you're scaling a small business or managing a fast-paced online store. That means faster responses, higher conversions, and fewer support headaches.

Let your team focus on high-value work, and let Lola handle the rest.

Our AI virtual agent manages chats, solves problems, and works alongside your team with real-time agent assist that boosts speed and accuracy.

Need to grow? Lola grows with you - cutting costs, saving time, and making every interaction count

Conversational AI built to generate leads

Lola isn’t just a support tool, she’s an AI agent for lead generation that turns conversations into sales leads.

She captures intent, filters prospects, and syncs with your CRM in real time, helping your team launch faster, sharper campaigns.

As a conversational AI agent platform, Lola works around the clock to spot buying signals, qualify leads, and surface the right opportunities, without spamming or guessing.

Every chat is a chance to convert.

Smart AI assistant

Have questions?

How does the bot work?

A conversational bot works by understanding user input, determining their intent, and generating responses using predefined rules or machine learning algorithms to simulate human-like conversation.

Can the bot be trained to understand industry-specific terminology?

Absolutely, the bot can be trained to understand industry-specific terminology by providing it with relevant training data and fine-tuning its language processing algorithms accordingly.

How does the bot handle multi-turn conversations?

The bot handles multi-turn conversations by maintaining context from previous interactions and guiding the conversation flow accordingly.

Can the bot recognise and respond to different accents or dialects?

Yes, the bot can recognise and respond to various accents and dialects by leveraging advanced natural language processing (NLP) and natural language understanding (NLU) algorithms that are trained on diverse linguistic patterns.

Does the bot offer live chat integration with human agents?

Yes, the bot seamlessly integrates live chat functionality with human agents, enabling smooth transitions between automated and human-assisted support when necessary.

Can the bot provide real-time recommendations or upsell opportunities based on user interactions?

Yes, the bot excels at providing real-time recommendations and upsell opportunities based on user interactions. It leverages user data and behavior patterns to offer personalised suggestions, enhancing the overall user experience and driving potential sales.

Does the bot handle complex queries that require accessing multiple data sources or systems?

Yes, the bot is equipped to handle complex queries that necessitate accessing multiple data sources or systems. It effectively consolidates information from various sources to provide comprehensive and accurate responses to users.

How long does it take to setup Advanced Chatbot?

Advanced Chatbot setup is handled by the experienced technical team at Worktual. Our dedicated professionals ensure a seamless and efficient setup process, taking care of all the technical aspects and configuration steps on your behalf. With their expertise, you can rest assured that Advanced Chatbot will be up and running smoothly, tailored to meet your specific business needs and objectives.

What is a conversational AI assistant, and how can it help my business?

A conversational AI assistant is a smart chatbot powered by artificial intelligence that can understand and respond to customers in a natural, human-like way. It helps businesses by answering questions, handling routine tasks, and guiding customers through journeys—freeing up your team and improving the customer experience at scale.

Can LOLA handle customer support queries 24/7?

Yes! LOLA is a powerful virtual agent for 24/7 customer support. Whether it’s day, night, weekends, or holidays, LOLA is always on—ready to respond instantly, resolve issues, and keep your service levels high without needing a round-the-clock human team.

Is LOLA suitable for small and mid-sized businesses?

Absolutely. LOLA was built to scale, making it an ideal AI virtual assistant for small and mid-size businesses. It’s easy to set up, cost-effective, and grows with you.

How can I use an AI chatbot to generate leads and automate conversations?

An AI chatbot for lead generation and support like LOLA captures customer data in real time during interactions. It can qualify leads, route them to the right team, follow up automatically, and even nurture prospects through automated, engaging conversations-saving your team hours and boosting conversion.

Does LOLA support multiple languages for global customer interaction?

Yes, LOLA is a multilingual AI chatbot solution, designed to support global businesses. It can handle customer queries in multiple languages, providing consistent and helpful support no matter where your audience is located.

What types of customer interactions can LOLA automate?

You can automate customer service with conversational AI across a wide range of interactions—like answering FAQs, booking appointments, tracking orders, processing returns, and much more. If it’s a repeatable task, LOLA can likely handle it-fast, accurately, and with a friendly tone.

Have more questions? Please contact us at support@worktual.com - we're here to help.

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