What we bring to the table
Support more, stress less
Lukas handles more, so you don’t have to
Meet rising demand with consistent support that adjusts to your growth, not your team size.
Blend rules with intelligence
Learns and delivers with consistency
Combine rule-based flows with machine learning to manage all kinds of conversations. Handle both simple and complex support without breaking a sweat.
Fast help with pre-set rules
Automate everyday support with clear flows
Set clear rules for Lukas and let him respond instantly to common queries. Keep replies quick, simple, and always on point.
The AI agent that handles the load day and night
Smarter booking, no back-and-forth
Help customers plan their visits without waiting in line. Lukas confirms, changes, or cancels appointments in seconds.
Book, change, or cancel – all in real time
Avoids double-booking and scheduling errors
Works 24/7, even outside business hours
Supports complex, multi-step bookings
Drag. Drop. Done.
Build and edit chatflows using an easy drag-and-drop tool. Anyone on your team can do it – no coding needed.
Smart bots built without tech skills
Design bots that match your brand
Preview chats before customers see them
Update flows anytime with zero hassle
Spot emotions in real time
Detect emotions in every message and react the right way. Lukas makes sure every customer feels heard and supported.
Knows when to step in and when to stay calm
Detects tone and emotion in every message
Flags frustrated customers during the handover
Helps your team respond with empathy
Privacy-first conversations
Give your customers privacy without losing the personal touch. Lukas remembers what’s needed, then erases it all.
Context-aware, privacy-friendly AI
Helps conversations feel smooth and personal
Deletes memory after every session
Keeps your data safe by design
Fits into your stack without extra setup
Smart tools to help you work smarter
Core Features
Launch faster with 50+ pre-built templates
Use pre-built flows made for your industry. Launch faster and skip the setup hassle.
Understand what customers want instantly
Understand customer needs in real time. Give smarter suggestions without asking extra questions.
Suggest smarter products with business logic
Suggest the right item at the right time. Lukas blends AI with your product rules for better results.
Follow up with smart, timely emails
Trigger follow-up emails that feel personal. Turn every chat into a chance to convert.
Sync chats and sales with your online shop
Link your online store directly to your AI agent. Lukas keeps product details, orders, and updates flowing smoothly.
Built for busy, lean teams
How Lukas helps teams do more with less
Worktual’s booking AI is a game changer. We’ve cut no-show rates by 30% and staff aren’t tied up answering the same old questions all day. Customers love the instant confirmations, too.
Sophie GrantClinic Manager, London
Integrating Worktual into our systems was a breeze. Now everything talks to each other, Shopify, CRM, emails - you name it. Feels like we’ve gone from clunky to slick overnight.
James PatelE-commerce Director, Manchester
Our customers expect regular updates and used to flood us with calls. Now the AI agent keeps them in the loop automatically. It’s saved hours of phone time every week.
Emily RobertsOperations Lead, Housing Association
AI that understands your world
Built to work the way you do
E-commerce
Help customers find, buy, and solve issues fast with Lukas handling everything behind the scenes.
Real Estate
Capture and convert more leads with AI that handles early-stage property conversations for you.
Education
Make information easy to access with Lukas, offering instant help across your site and channels.
Legal
Free your team from routine updates so they can focus on complex legal work.
Healthcare
Reduce admin pressure with Lukas managing bookings, queries, and follow-ups without human effort.
Fintech
From account info to transaction queries, Lukas handles it all with speed and care.
