Ready to support, day or night

Answer customers anytime with our AI agent, Lukas.

Handle everyday questions with ease and deliver the right answers to every customer, every time.

Knowledge based AI Agent Platform
Round-the-clock help

The AI agent that handles the load day and night

Count on Lukas to work non-stop while you focus on what matters. Help customers anytime, without extra hands.

Smarter booking, no back-and-forth

Help customers plan their visits without waiting in line. Lukas confirms, changes, or cancels appointments in seconds.

Book, change, or cancel – all in real time

WorktualAvoids double-booking and scheduling errors

WorktualWorks 24/7, even outside business hours

WorktualSupports complex, multi-step bookings

Appointment Booking AI Agent

Drag. Drop. Done.

Build and edit chatflows using an easy drag-and-drop tool. Anyone on your team can do it – no coding needed.

Smart bots built without tech skills

WorktualDesign bots that match your brand

WorktualPreview chats before customers see them

WorktualUpdate flows anytime with zero hassle

Custom AI Agent

Spot emotions in real time

Detect emotions in every message and react the right way. Lukas makes sure every customer feels heard and supported.

Knows when to step in and when to stay calm

WorktualDetects tone and emotion in every message

WorktualFlags frustrated customers during the handover

WorktualHelps your team respond with empathy

Sentiment Analysis AI Agent

Privacy-first conversations

Give your customers privacy without losing the personal touch. Lukas remembers what’s needed, then erases it all.

Context-aware, privacy-friendly AI

WorktualHelps conversations feel smooth and personal

WorktualDeletes memory after every session

WorktualKeeps your data safe by design

Rule-based AI Agent
Smart tools to help you work smarter

Core Features

Worktual

Launch faster with 50+ pre-built templates

Use pre-built flows made for your industry. Launch faster and skip the setup hassle.

Worktual

Understand what customers want instantly

Understand customer needs in real time. Give smarter suggestions without asking extra questions.

Worktual

Suggest smarter products with business logic

Suggest the right item at the right time. Lukas blends AI with your product rules for better results.

Worktual

Follow up with smart, timely and personalized emails

Trigger follow-up emails that feel personal. Turn every chat into a valuable chance to convert.

Worktual

Sync chats and sales with your online shop

Link your online store directly to your AI agent. Lukas keeps product details, orders, and updates flowing smoothly.

Bespoke Ai for Industries

Our Advanced Ai Solutions are built to tackle real business challenges whether it’s streamlining customer support, improving decision-making, or driving smarter workflows.

Ecommerce ai solutions

Ecommerce

Engage shoppers. Simplify journeys. Increase conversion.

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Healthcare ai care

Healthcare

Streamline operations. Elevate care. Improve outcomes.

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Retail ai automation

Retail

Optimise stock. Drive sales. Boost margins.

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Telecom ai optimization

Telecommunications

Optimise networks. Streamline support. Boost satisfaction.

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Education ai learning

Education

Engage students. Personalise learning. Elevate teaching.

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Real estate ai efficiency

Real Estate

Manage smarter. Reduce costs. Maximise value.

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Finance ai compliance

Finance

Strengthen compliance. Enhance security. Reduce risk.

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Hospitality ai personalization

Hospitality

Personalise service. Boost occupancy. Enhance satisfaction.

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Legal ai research

Legal

Automate research. Strengthen cases. Accelerate outcomes.

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Need help? Start here

Frequently asked questions

How can I personalise my chat widget?+
You can personalise your chat widget by changing the brand colours, agent name, welcome message, and the chat icon to match your brand’s style. You can also customise the widget's position, pop-up behaviour, and language settings. All these changes can be made easily without any coding.
What is the chat queue time?+
There is no chat queue time when chatting with Lukas, as it is a rule-based AI agent. Lukas responds instantly to customer queries, without making them wait, even during high-traffic periods.
What happens if the bot can't answer a query?+
If Lukas cannot answer a query, it responds with a fallback message and can offer options, ask for more details, or hand over the chat to a human agent if available. You can fully customise how it handles such cases based on your preferences.
What is Chat Whisper?+
Chat Whisper is a feature that allows supervisors or administrators to discreetly guide human agents during live chat conversations without the customer knowing.
What are skill-based routing and long wait time-based routing?+
Skill-based routing connects customers to the most qualified agent based on their query. Long wait time-based routing sends chats to available agents if wait times are too high, helping reduce delays.

We build Advanced Intelligence that is engineered to surpass, outthink, and outlast the competition.

Chat to us today

Whether you’re scaling a startup/SME or evolving an enterprise, we’ll help you build bespoke Advanced Ai Solutions that keep you ahead–not just today, but tomorrow.

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