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Customer data platform

Merge your data sources, Boost every results

Keep track of every customer action, including clicks, visits, sign-ups, and purchases. You may improve campaign performance and obtain comprehensive attribution insights with integrated data

Customer Data Platforms
Instantly connect platforms

Seamlessly unify all your data channels

Gather data from various tools into a single stream no manual downloads, no data gaps, and a smooth transfer into your CDP.

AI customer data platform
Instant system connectivity

Import customer data with ease

Capture raw customer information from data warehouses, data lakes, websites, mobile apps, CRM platforms, and offline sources leveraging both real-time event streaming and scheduled batch imports efficiently.

Capture data from multiple sources

WorktualWebsite interactions, app engagement, and ad click tracking

WorktualCRM and POS system integration

WorktualExternal data from social platforms and DMPs

Ingestion in real time,

Process and utilize information the instant it is received

Customer data management

Import data instantly or in scheduled batches from websites, mobile apps, social channels, CRM platforms, emails, and external files.

Always Updated

Keep customer information in constant sync

customer data management platform

Update in real time to ensure each customer profile shows the most recent actions, preferences, and interactions from every source.

Intelligent data preparation

Refine, enhance, and structure your data

Normalize inconsistent inputs, unify identities, and enrich each customer record with detailed, context-driven attributes for smarter decision-making.

Cleanse raw customer data

Remove duplicates, correct inconsistent formats, and filter out irrelevant fields before the data enters your unified system.

Turn every input into actionable data

WorktualApply correct formatting and data types

WorktualEliminate clutter and outdated information

WorktualMaintain uniformity across all sources

Customer database platform

Reshape structure and schema

Turn scattered, unorganized data into a standardized format that works seamlessly with analytics and downstream tools.

Prepare data for processing

Worktual Map fields to a unified schema

WorktualCombine structures from multiple sources

Worktual Simplify nested formats when necessary

Customer database management

Unify fragmented identities

Match records across platforms using emails, device IDs, or names to create a single, complete profile for each customer.

Link all identifiers

Worktual Combine multiple logins under one user

Worktual Identify overlaps and missing links

Worktual Enhance accuracy with deterministic matching

Customer database software

Enhance with valuable attributes

Incorporate behavioral scores, preferences, and intent signals to provide teams with richer customer insights before segmentation or activation.

Deeper customer profiles

Worktual Forecast churn or conversion likelihood

Worktual Integrate third-party data points

Worktual Determine preferred engagement channels

Customer data platform software

Link all your systems

Integrate your technology stack through APIs, webhooks, and ready-made connectors to unify data across teams and channels.

 Customer Experience AI Agent
Ignite next-level customer connections

The five cornerstones of data-driven mastery

Worktual

Refine, enhance, and unify every data input

Purify raw data, merge identities, and enrich each record with attributes that power impactful customer engagement.

Worktual

Unify customer data into a single profile

Combine scattered data from various systems into one precise, real-time customer profile for each individual.

Worktual

Build real-time, adaptive customer segments

Generate dynamic groups based on live behaviors, preferences, and lifecycle triggers to deliver personalized outreach and support.

Worktual

Fuel every touchpoint with integrated data

Deliver unified profiles to marketing, product, and support tools to enable consistent, personalized customer experiences.

Worktual

Convert profile activity into actionable intelligence

Monitor engagement patterns, campaign outcomes, and behavior changes to drive smarter, faster decision-making across teams.

Customer voices on our CDP

Discover how a unified source of truth has revolutionized their marketing, support, and decision-making.

Worktual has completely streamlined our workflow. The interface is user friendly, and the customer support is top-notch. Highly recommend for any growing business

Worktual

Amit Verma Digital Marketing Manager

The best platform for managing campaigns and tracking performance. Everything is well-organized, and data integration is seamless.

Worktual

Priya RaviBusiness Analyst

We’ve been using Worktual for 1 year, and the productivity boost is unbelievable. Real-time insights help us make faster decisions.

Worktual

Rahul IyerOperations Head

Global report: Smarter ways to harness data

Explore how a CDP centralizes every customer’s data and fuels impactful experiences at every touchpoint.

 Customer Experience AI Agent
One platform, endless possibilities

Industry-specific CDP solutions

Deliver personalized journeys, minimize churn, and boost revenue with data-driven intelligence.
Customer Service for E-commerce
E-commerce

Boost repeat sales through personalized product suggestions and adaptive customer segments.

Customer Service for Real estate
Real Estate

Monitor buyer intent and re-engage prospects based on property views and past interactions.

Customer Service for education
Education

Customize student engagement by consolidating interactions across platforms and touchpoints.

Customer Service for Legal
Legal

Securely monitor client interactions across cases, emails, and consultations.

 Customer Service for healthcare
Healthcare

Create comprehensive patient profiles to enhance communication and streamline care coordination.

Customer Service for fintech
Fintech

Enhance onboarding, boost retention, and drive cross-selling through real-time behavioral segmentation.

Frequently asked questions

What is a Customer Data Platform (CDP)?+
A CDP is a central system that gathers and unifies customer data from multiple sources, creating a single profile for each customer to enable personalized interactions, better targeting, and consistent communication across teams.
What industries can benefit from a Customer Data Platform?+
Any industry that values customer relationships like E-commerce, Real Estate, Healthcare, Fintech, Education, Legal, and Retail can use a CDP to personalize experiences, improve targeting, and boost engagement
What should a good Customer Data Platform offer?+
A good CDP should provide real-time data collection, accurate identity resolution, dynamic segmentation, easy tool integrations, and strong data governance while being user-friendly, scalable, and suited to your needs.
How does Worktual’s CDP enhance customer insights and engagement?+
Worktual’s CDP unifies data from multiple sources to create real-time, enriched customer profiles, enabling smarter segmentation and timely, relevant engagement.
How can a CDP improve customer retention and loyalty?+
By analysing behaviour, preferences, and history, a CDP enables personalized engagement, identifies at-risk customers, and powers loyalty campaigns for consistent, long-term relationships.
What are common use cases for a Customer Data Platform?+
Typical uses include personalized marketing, identity resolution, behavior-based segmentation, cross-channel journey orchestration, customer support insights, predictive analytics, and conversion optimization all supported by Worktual’s CDP.